Frequently asked questions

We receive a number of common questions. The questions and answers below may help you quickly find the answer you are seeking.

If you need a replacement copy of your certificate, or a copy of your transcript - please click here.

Q. Why does it take up to two business days for my registration to be completed?
A. We need to verify your identity against our database to protect your personal details. We do this with a manual check against the database in the first instance to ensure your privacy is protected.

Q. How can I get in contact with old friends?
If you wish to contact a former classmate who studied at Brookes, it is best to start by searching the alumni directory. If you're unable to find the person you're looking for, please contact the Alumni Team, who will forward messages to fellow alumni for whom we have correct contact details.

Q. How do I organise a reunion?
A. If you wish to organise a reunion, we can help. To read more about getting involved and for contact details for support with reunions, see our reunions pages.

Q. I have registered for the alumni website or email for life. Can you tell me what the delay is?
In periods of particularly high volume, like after graduation ceremonies, it can take us several weeks to process the hundreds of applications we receive. Please contact the Alumni Team if you have further questions.

Q. I have just completed my studies and wish to take up membership of the 'Alumni Association.' What do I need to do?
When you leave Oxford Brookes University, you are automatically added to our alumni database. To take advantage of our full services, you should sign up for the alumni website.

Q. I graduated from Brookes some time ago and understand that, as an alumnus, I can get access to the Library. How do I go about this?
We have negotiated with the Library so that, as an alumnus of Oxford Brookes, you can gain access to many of its resources for an annual fee of £50. Please see the library website for more details. Unfortunately due to licensing restrictions you will be unable to use any Electronic Library/Athens Resources, Computer Services resources or facilities such as pooled rooms.

Q. What is my alumni ID number?
Your id number can be found on your digital alumni membership card or on alumni e-newsletters. Alternatively, you can obtain it by emailing the Alumni Team.

Q. Can I continue to use the Centre for Sport facilities?
If you wish to use the Centre for Sport please go to the Centre, fill out an alumni sports form and indicate which subscription you would like. They will then issue you with a Centre for Sport card.